About us

Over 14 years connecting Colombia

Sustainable transport for the best of the region.

Our history

Soluciones del Altiplano S.A.S. was born from the experience, vision, and commitment of its principal shareholder, who over more than 30 years built an extensive track record as a transport entrepreneur and owner of public-service vehicles across their various modalities.

With the purpose of offering a special ground transport service that met the needs of businesses in the region, Soluciones del Altiplano S.A.S. was founded, establishing itself as a reliable and competitive organization within its area of influence. Thanks to its commitment to excellence, the company has built solid business relationships with some of the most representative organizations in the department of Boyacá and other regions of the country.

Since its founding, our philosophy has focused on providing a safe, timely, and high-quality service, backed by a modern fleet that meets all current technical specifications and regulations, a highly trained team, and efficient logistics management that ensures our customers' satisfaction on every trip.

As part of our commitment to continuous improvement, safety, and sustainability, we maintain an Integrated Management System certified to international standards, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety), and ISO 39001 (Road Traffic Safety). We also meet the requirements of the RUC Guide (Uniform Registry for Evaluating Occupational Health, Safety, and Environmental Management Systems for Contractors) and hold certification from the Colombian Safety Council, reaffirming our commitment to operational excellence, safety, and our customers' trust.

Mission

Soluciones del Altiplano S.A.S. is a company dedicated to providing special corporate ground passenger transport services, meeting the needs and expectations of our stakeholders. We are distinguished by high-quality service with our own fleet and capable, qualified personnel committed to environmental care and to the wellbeing of our staff and passengers, always complying with the legal regulations applicable to transport service.

Vision

In the medium term, Soluciones del Altiplano S.A.S. will position itself as a company recognized at the departmental level for providing special corporate ground passenger transport services, building business ties with the most representative companies in the department, standing out for service quality with a focus on environmental care and the wellbeing of staff and passengers, and ensuring its fleet is kept in optimal condition with competent drivers.

Company values

Exclusivity

With our clients.
Safety

Guaranteeing a safe service.
Punctuality
Quality

Responsive to our clients' needs.

Our drivers

Soluciones del Altiplano has professional drivers trained in road safety and customer service, with the required legal and technical competencies, operational skills, and the human and service qualities needed to handle the confidentiality and discretion the service requires.

They hold defensive-driving certification and training in basic mechanics, customer service, and first aid.

Safety and customer care

Before the service begins

The driver contacts the end user to confirm the assigned service details, inform them of road conditions along the route and the authorized location for rest stops, along with any other details required by the service and its fulfillment.

During the service

Once the passenger is inside the vehicle, the driver explains Soluciones del Altiplano's safety protocol and rules of conduct:

Seatbelt use.
Maximum speed allowed.
Maximum time and authorized location for rest stops.
No cell phone use while driving.
What to do in case of an emergency.

Operating authorization and insurance policies

Ministry of Transport Operating Authorization Resolution No. 068 of April 22, 2016.

All vehicles carry the following insurance policies:

SOAT (mandatory traffic accident insurance)

Medical, surgical, pharmaceutical, and hospital expenses: 800 S.M.L.D.V. (times the current legal daily minimum wage).
Permanent disability: 180 S.M.L.D.V.
Death and funeral expenses: 750 S.M.L.D.V.
Victim transport and transfer expenses: 10 S.M.L.D. (daily minimum wage).

Contractual civil liability

Accidental death: 60 S.M.L.M.V. (times the current legal monthly minimum wage).
Temporary disability: 60 S.M.L.M.V.
Permanent disability: 60 S.M.L.M.V.
Medical expenses: 60 S.M.L.M.V.

Also includes legal defense costs and moral damages. With a second layer, coverage reaches up to 300 million pesos per passenger.

Non-contractual civil liability

Damage to third-party property: 60 S.M.L.M.V.
Death or injury to one person: 60 S.M.L.M.V.
Death or injury to more than 2 people: 120 S.M.L.M.V.

Also includes legal defense costs, asset protection, and moral damages. With a second layer, coverage reaches up to 300 million pesos per vehicle.

Comprehensive (all-risk) coverage

Non-contractual civil liability for damage to third-party property and death or injury to people: up to 2.040 billion pesos, no per-event limit per vehicle.
Legal assistance in criminal and civil proceedings: 10% of the total amount, up to $40,000,000 COP (includes loss of income, custodial-related expenses, asset protection, automatic restitution of the insured value, moral damages, and psychological harm per event).
Total loss of the vehicle due to damage, per commercial appraisal.
Partial loss of the vehicle due to damage.
Personal transport expenses due to damage: option of $40,000 COP per day for total-loss cases, for a maximum period of 30 days.
Total loss of the vehicle due to theft, per commercial appraisal.

+14

years of experience

direct employees

+27%

growth in 2024

business lines